Staff applications

4 articles

The tools your team works with every service: the kitchen display system, the runner app for delivering orders, kiosk and counter order entry, and staff access controls.

The kitchen display system (KDS)

How the KDS board is laid out, how kitchen mode tracks each item through prep, how audio alerts work, and how to troubleshoot silent alerts and connection drops.

8 min readKitchen staff, runners, and the managers who set up their tablets.

The runner app

How runners sign in with a PIN, read curbside vehicle cards and dine-in table cards to deliver prepared orders, and set up push notifications so nothing is missed.

7 min readRunners who deliver prepared orders, and the manager who creates their PINs.

Kiosk and staff order entry

Two ways to take orders without the customer using their own phone: a self-order kiosk tablet in the restaurant, and manual POS-style entry by staff at the counter or on the phone.

6 min readCounter staff and the managers who set up in-store ordering.

Staff access and security

Create and rotate staff PINs, understand branch-scoped sessions, manage your admin password, and see how tenant isolation keeps your data separate from every other restaurant.

8 min readOwners and managers who hire staff and care about account security.

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