Payments · 6 min read
Subscription billing and invoices
How you pay for DashDine itself — the 14-day trial, Pro and Growth plans, extra branches, where to subscribe, and how to find and download your invoices.
The plans
Starts automatically at signup, no credit card required. You get the full Pro experience to set up, train staff, and take real orders before deciding.
A digital QR menu in English and Arabic with customer QR ordering: 50 orders a month, 1 branch, up to 3 categories and 15 menu items, and one default theme. AI features and the public restaurant website are not included.
The complete ordering system for a single location. One branch included, with unlimited orders, unlimited menu items, all AI features (the AI restaurant website with Designer Studio and the AI menu toolkit, backed by a $5/month AI budget), table ordering, the kitchen display, runner and kiosk apps, and the multi-language experience. A flat monthly price, zero commission, no per-order fees.
For multi-branch brands: 3 branches included, centralised management, advanced reporting with branch performance comparison, and priority support. Talk to us to get started.
Add branches beyond the three included with Growth, for a flat monthly fee per branch.
How the trial ends
Your 14-day trial gives you everything Pro offers, and the countdown is visible in admin Billing. If the trial ends without a subscription, your account drops to the Free plan: your QR menu stays live and customers can still order — up to 50 orders a month, with 1 branch and up to 3 categories and 15 menu items. AI features and the public restaurant website are Pro features and switch off. Your data — menu, branding, orders, settings — is preserved and reactivates the moment you subscribe.
Subscribing and paying
- 1
Open Billing in the admin sidebar to see your current plan, trial countdown, branch count, and billing history.
- 2
Choose Pro to subscribe directly — checkout happens on a secure SkipCash hosted payment page.
- 3
For Growth, use Contact Sales — our team confirms branch count and any add-ons, then activates the plan.
- 4
Once payment is confirmed, the plan activates immediately and the new subscription appears in Billing.
Finding and downloading invoices
- 1
Open Billing in the admin sidebar.
- 2
The billing history table lists every charge with date, amount, payment method, and a download link.
- 3
Click Download on a row — a PDF invoice opens with your restaurant name, the period covered, and the amount.
- 4
Save it to your records or forward it to your accountant.
Keeping billing details current
The restaurant name and contact email shown on invoices come from Settings → General. Update them there before the next charge if your restaurant is renamed or its details change. Payment method changes and billing corrections are handled with support.
When something looks wrong
- Plan still shows trial or free after paying: refresh Billing, then contact support with your restaurant name and payment reference.
- Features still locked after upgrading: log out and back in to refresh your session.
- Wrong amount: usually a mid-cycle plan change or an extra-branch add-on — check the charge date against when the change was made.
- Duplicate charge: contact support with both payment references; we refund once verified.
Frequently asked
Do I need a credit card to start the trial?
No. The 14-day trial starts automatically when you create your account, with no payment details required.What is the difference between Pro and Growth?
Pro ($29/month) covers a single location with one branch included. Growth ($59/month) is built for multi-branch brands: 3 branches included, centralised management, advanced reporting with branch comparison, and priority support.Can I add more branches without moving to Growth?
No. Extra branches are a Growth add-on at $15/month each — Pro is a single-branch plan. Growth includes three branches to start, so for multiple locations it is the plan to choose.What happens to my data if I stop subscribing?
Your account drops to the Free plan — your QR menu stays live and customers can still order, up to 50 orders a month within the free limits. Your menu, branding, order history, and settings are kept, and everything reactivates when you subscribe again.